Dear KALYPSO community,

We know everyone is concerned about the COVID-19 outbreak and the impacts the virus may have on our daily lives. We take the health and safety of our customers, staff, and community very seriously. As such, we are taking precautions to do our part in mitigating the spread of COVID-19. Here are the things we want you to know.

KALYPSO is open for business, and we are confident that our facilities and practices are safe. 

We are following the guidelines for businesses as listed by the WHO and the CDC. Our office staff is working remotely for the foreseeable future, and our warehouse staff is working staggered shifts.

We are being extra vigilant with maintaining a sanitary environment in our facilities and ensuring our staff have what they need to stay healthy. In addition to sanitizing surfaces regularly throughout the day and encouraging good hand washing practices (a great practice all the time, not just during an outbreak!), both production and our warehouse staff are always provided with gloves to wear while crafting and picking orders as an extra level of protection in our SQF facility.

Taking care of our staff has always been a priority for us. All KALYPSO staff members are provided with comprehensive medical insurance and paid time off. We are not expecting extended interruptions to business but are preparing for the possibility.

At the time of this email, it is business as usual, without interruption.

Should this change, we will send updates via email and posts on our website and social media.

We do not anticipate any interruptions in our supply chain.

We are communicating with our retailers daily and will pass along information about any potential delays or shortages to them immediately.

We are monitoring the situation and taking guidance from the Center for Disease Control, and the World Health Organization as more information becomes available.

We appreciate your understanding as this situation evolves. We must all do our part to keep ourselves, our families, and our communities healthy, and we sincerely hope everyone is able to resume their normal lives soon. Updates will be posted with any new information and as always don’t hesitate to reach out to us if you have questions.

We’ll get through this together!

Nicolas

Founder